Guest Service Manager

The Fresh Market
Any Location, IL
Category Retail
Job Description
Role Overview

As the Guest Service Manager, you will direct team members, curate the guest experience, and oversee operational processes. This is a fast-paced position that requires efficiency, effectiveness, and a passion for excellence to drive results.

What You Will Do

Greet guests, assist them in a friendly manner, and provide accurate and timely service. Support accurate inventories and sales reporting, manage front end performance, and engage team members to provide excellent guest service.

Why It Might Be a Fit

You will be responsible for coordinating onboarding and initial training of newly hired team members, supporting team member engagement activities, and managing guest flow to ensure an outstanding shopping experience and drive results.

Requirements

  • 3 years of management experience in the retail, restaurant, or hospitality field
  • 5 years of related management experience
  • Working knowledge of Microsoft Office
  • Must be at least 18 years of age

Benefits

  • 30% Team Member discount
  • Early Earn Wage Access (up to 50% of earned wages on-demand per pay period)
  • 401K contribution and company match
  • Financial Wellness Program
  • Personal time off and additional time off purchase plans
  • Medical, Dental, Vision, Disability, and Life Insurance
  • Discounts on pet insurance, daycare, event tickets, and many more
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