Guest Service Representative- Hampton Inn Holland

Suburban Inns
Holland, MI
Category Customer Service
Job Description
The Hampton Inn Holland is seeking a Part-Time Guest Service Representative with a focus on providing excellent customer service and exceeding guest expectations. The role involves sales, lead generation, guest information gathering, and maintaining a clean workspace. Benefits include employee discounts and paid vacation time.

Requirements

  • Greet guests in a friendly and positive manner.
  • Anticipate and meet guest needs.
  • Sell the property according to Suburban Inns standards.
  • Collect guest leads and prospect new business.
  • Maintain cleanliness in the front desk and surrounding areas.

Benefits

  • Employee and Friends & Family hotel and restaurant discounts
  • Earned Paid Time Off
  • Insurance (health, vision, dental, life)
  • Flexible schedules
  • Holiday Pay
  • Advancement opportunities
  • Monetary recognition program
  • Monetary referral program
  • Paid Volunteer time per year
  • Employee Assistance Program
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