Role OverviewServes as the first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property, handling all stages of guests' stay, accommodating special requests, and resolving issues that may arise.
What You Will Do
Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answering guest questions, and assisting with all requests in person or via telephone.
Why It Might Be a Fit
Utilizes judgment and understanding of policies and procedures to better assist guests, interacts with guests and receives and resolves guests' complaints, and maintains the front desk and lobby area clean and safe.
Requirements
- One year of general office clerical experience
- One year of progressively responsible experience related to the position
- Study completed in a college university or junior college above the high school level
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