Role OverviewServes as the first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property, handling all stages of a guest's stay, accommodating special requests, and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service related office operations, and the safety, security, and privacy of all guests.
What You Will Do
Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answer guest questions, and provide information about local attractions. Assists guests with all requests, including making, confirming, and canceling room reservations, collecting payments, and presenting lodging receipts.
Why It Might Be a Fit
Must have one year of general office clerical experience, ability to perform clerical duties satisfactorily, and one year of progressively responsible experience related to the position. Must be able to work all shifts, including weekends and holidays, as scheduled.
Requirements
- One year of general office clerical experience
- One year of progressively responsible experience related to the position
- Ability to perform clerical duties satisfactorily
- Valid state driver's license
Benefits
- Paid time off
- Paid holidays
- Health insurance
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
- Visa/relocation assistance
- Remote flexibility
- Stipends
- Bonus/commission
- Paid holidays
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