Role OverviewServes as the first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property, handling all stages of guests' stay, including accommodating special requests and resolving issues.
What You Will Do
Assists guests with requests, answers questions, and provides information about lodging facilities and local attractions. Completes all mandatory training and fills in schedule gaps due to call-outs, no-shows, vacations, etc.
Why It Might Be a Fit
Requires a welcoming manner, positive attitude, effective communication skills, and the ability to interact professionally with guests. Must possess judgment and understanding of policies and procedures to better assist guests.
Requirements
- One year of general office clerical experience
- One year of progressively responsible experience related to the position
- Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience
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