Guest Service Representative II (Part Time)

Navy Exchange
Washington, DC
Category Customer Service
Job Description
Role Overview

Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property, handling all stages of guests' stay, accommodating special requests, and resolving issues.

What You Will Do

Interacts with guests, answers questions, makes reservations, collects payments, and presents lodging receipts. Responsible for front desk operations, lobby appearance, guest service, and safety.

Why It Might Be a Fit

Must possess a welcoming manner, positive attitude, and effective communication skills. Requires judgment and understanding of policies and procedures to assist guests.

Requirements

  • One year of general office clerical experience
  • One year of progressively responsible experience related to the position
  • Study completed in a college, university, or junior college above the high school level

Benefits

  • Competitive Salary
  • Immediate Coverage
  • Comprehensive Healthcare
  • Retirement Plans
  • Paid Time Off
  • Education & Growth
  • Military Family Support
  • Loan Forgiveness
  • Exclusive Perks
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