Role OverviewProvides quality service to casino slot players, executes gift giveaways and slot tournaments, and ensures guests enjoy their experience. Works in a fast-paced, high-energy casino environment with a culture committed to fairness, teamwork, and fun.
What You Will Do
Welcomes customers, executes new card sign-ups, greets guests in the VIP Room, informs members of benefits and promotions, and assists with payment of slot jackpots and equipment jams.
Why It Might Be a Fit
Must have excellent customer service and interpersonal skills, ability to communicate with team members and guests, and available to work flexible shifts, weekends, and holidays.
Requirements
- High school diploma, GED or equivalent work experience in a customer service environment
- Ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity
- Ability to stand for long periods of time without sitting or leaning
- Ability to move around the casino with sense of urgency
Benefits
- Generous Bonus Structure
- Comprehensive Health Coverage
- Retirement Savings with Company Match
- Leadership Skills Development & Mentorship Programs
- Tuition Reimbursement
- Exclusive Discounts on Travel, Services, Goods and Entertainment
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