Guest Service Representative (Part Time)

Join our Festival Foods team as a Part-Time Guest Service Representative! As a Guest Service Representative, you'll play a key role in ensuring a smooth and enjoyable experience for our guests. You'll provide helpful service, lead by example, and oversee operations to create a welcoming environment.

What You Will Do

Your responsibilities will include providing excellent guest service, leading by example, utilizing leadership tools, overseeing operations, supporting the team, and maintaining staffing levels.

Why It Might Be a Fit

To succeed as a Guest Service Representative, you should have strong leadership, problem-solving skills, organizational talent, and a commitment to mentoring others and fostering a collaborative team environment.

Requirements

• Strong Leadership: Excellent communication and interpersonal skills, with the ability to manage and inspire a team in a fast-paced environment.
• Problem-Solving Skills: Proven ability to resolve guest concerns using effective communication and professionalism.
• Organizational Talent: Capability to juggle multiple priorities and adjust schedules as needed to meet business demands.
• Teamwork & Training: A commitment to mentoring others and fostering a collaborative team environment.

Benefits

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement.