Guest Service Representative-VIP- Silver Legacy

Caesars Entertainment
Reno, NV
Category Sales
Job Description
Role Overview

Responsible for assisting guests with hotel billing, general information, and running reports. Answers front desk calls and performs administrative tasks.

What You Will Do

Runs referral/denial reports, answers incoming calls, applies guest charges, and handles billing disputes. Works with sales and group sales to handle billing inquiries.

Why It Might Be a Fit

Acts as a role model, presents oneself as a credit to Caesars Entertainment, and exemplifies core values, family style service, and DEI culture.

Requirements

  • Adhere to Payment Card Industry Data Security Standards (PCI Compliance)
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