Role OverviewThe Guest Service Specialist will be the store's front-end point person for hospitality, guest flow, and cash operations. They will lead by example, maintaining efficiency, merchandising front-end displays, and ensuring consistent execution of cash office controls and audits. This role embodies passion, excellence, hospitality, and teamwork, delivering an exceptional guest experience while maintaining operational standards.
What You Will Do
The Guest Service Specialist will be responsible for managing frontend guest flow and efficiency, executing and upholding cash office procedures and controls, directing the guest service team, and supporting execution of digital fulfillment orders.
Why It Might Be a Fit
The ideal candidate will have strong attention to detail, organizational skills, and the ability to multitask. They will be a visible example of hospitality, educating guests and team members on products, services, and complete meal solutions.
Requirements
- 2+ years of experience in retail, grocery, restaurant, or hospitality operations
- Strong attention to detail with organizational skills, ability to multitask, and work at a fast pace
- Must be at least 18 years of age
Benefits
- Team Member discount up to 40%
- Early Earn Wage Access
- 401K contribution and company match
- Financial Wellness Program
- Personal time off and additional time off purchase plans
- Medical, Dental, Vision, Disability, and Life Insurance
- Discounts on pet insurance, daycare, event tickets, and many more
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