Guest Service Specialist

Mister Car Wash
Hampton, VA
Category Customer Service
Job Description
Role Overview

As a Guest Service Specialist, you will be part of an extraordinary team that delivers exceptional customer service and makes a difference every day. You will work in a fast-paced, outdoor environment and be responsible for greeting customers, selling products, and ensuring each customer leaves with a clean, dry, and shiny car.

What You Will Do

Your day-to-day responsibilities will include greeting every customer with a wave and a smile, enthusiastically selling our products and Unlimited Wash Club membership program, and anticipating and solving customer needs.

Why It Might Be a Fit

You would make a great GSS if you enjoy making meaningful connections with customers, sell with passion and energy, love working with others, and thrive in a fast-paced environment.

Requirements

  • Enjoy making meaningful connections with customers
  • Sell with passion and energy
  • Love working with others
  • Thrive in a fast-paced, outdoor work environment
  • Are open to feedback and learning new things
  • Are consistent, reliable, and available to work varied shifts
  • Have the energy to stay on your feet and the strength to lift what's needed

Benefits

  • Same-day pay
  • PTO from day one
  • Affordable medical, dental, and vision
  • 401(k) match
  • Tuition reimbursement
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