​​Guest Service Supervisor - Call Center​

CW Talent
Williamsburg, VA
Category Hospitality
Job Description
The Guest Service Supervisor - Call Center provides daily leadership in a high-volume, guest-focused contact center supporting reservations for lodging, dining, recreation, and Historic Area programming.

Requirements

  • Direct experience in a call center, reservations, or guest-service environment.
  • Experience working in a high-volume, customer-facing operation.
  • Supervisory or lead experience in an operational or service-focused setting.
  • High school diploma or equivalent.
  • College coursework or equivalent education, experience, or training in a related field.

Benefits

  • Paid time off
  • Retirement plan
  • Health insurance
  • Dental insurance
  • Vision insurance
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