Guest Service Supervisor

Drury Hotels
Chattanooga, TN
Category Hospitality
Job Description
The Guest Service Supervisor is responsible for assisting the management team with supervising the front desk/guest service positions of the hotel, ensuring Drury Hotels' policies and procedures are consistently communicated and followed, and providing exceptional guest service.

Requirements

  • Ability to give and take written and oral direction
  • Ability to communicate clearly in English
  • Thorough knowledge of Drury Hotels' policies and procedures
  • Ability to train, motivate and inspire team members
  • Thorough knowledge of marketing and sales programs
  • Ability to handle money, make change and utilize office machines
  • Ability to give attention to detail

Benefits

  • Quarterly bonuses up to $3200/year
  • Flexible scheduling
  • Paid time off
  • Hotel discounts
  • Free room nights
  • Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Company-matched 401(k)
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