Guest Services Agent - Valet

Essentia Health
Brainerd, MN
Job Description
The Guest Services Agent provides a friendly, welcoming, and caring greeting to each person entering Essentia Health. The agent anticipates visitor needs by offering and giving assistance, answering questions, and escorting or securing an escort for patients and visitors when appropriate.

Requirements

  • Safely operates and parks patient and visitor vehicles in designated parking areas
  • Provides general information and directions to employees, patients, and visitors at Essentia facilities and parking areas
  • Secures wheelchairs for patients and visitors
  • Assists people coming into the facility and may direct and escort patients
  • Reports emergencies and requests responders
  • Enters patient/visitor information into tracking database for valet services
  • Acts as a source of information for staff, patients, and visitors
  • Emergency assistance for security team
  • Answers and responds to internal and external calls

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan with employer contributions
  • Training
  • Tuition reimbursement
  • Educational programs
  • Flexible scheduling
  • Generous time off
  • Wellness resources
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