Guest Services Agent Full Time

Crescent Hotels & Resorts
Las Vegas, NV
Category Customer Service
Job Description
Guest Services Agent Full Time job description, Las Vegas, NV, USA, Full Time, front office, customer service, registration, cash handling, problem resolution.

Requirements

  • Greet customers with a friendly and sincere welcome
  • Complete the registration process by inputting and retrieving information from a computer system
  • Verify and imprint credit cards for authorization
  • Handle cash, make change and balance an assigned house bank
  • Close guest accounts at time of check out and ascertain satisfaction
  • Field guest complaints and negotiate results
  • Comply with attendance rules and be available to work on a regular basis
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