Guest Services Inventory Specialist

Requirements

• Efficiently utilize Buckle’s Point of Sale (POS) systems and AS400 to provide assistance to Guests.
• Process merchandise returns and investigate in depth if needed.
• Process and complete Return to Vendor pieces (RTV).
• Correspond and follow up with tickets involving operational processes of orders and/or order management systems.
• Fulfill aged and express orders to expedite the shipment process.
• Create and print shipping return labels.
• Communicate with stores to ensure service level agreement (SLA) is reached with reservations.
• Handle ship to store and ship from store communication and compliancy.
• Investigate and resolve return to shipper packages.
• Assist in various inventory related projects.
• Escalate issues to the appropriate Teammate/department as necessary.
• Provide assistance to stores by locating stock keeping units (SKU’s) for limited products.
• Assist in the transportation of returned merchandise between buildings.
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Special projects and other duties as assigned.