Guest Services Lead

Parkland Health and Hospital System
Dallas, TX
Category Customer Service
Job Description

Parkland Health is seeking a Guest Services Lead to manage the daily operations of a Guest Services department. This role involves training and supervising staff, ensuring coverage for all shifts and stations, managing staffing schedules, and handling customer inquiries. The company emphasizes a mission-driven approach focused on the well-being of individuals and communities.

Requirements

  • Provide direction and guidance to Guest Services Staff
  • Lead and motivate front...

    Requirements: HS degree or GED preferred. 2+ years customer service experience. Equivalent experience in guest services may be accepted