Guest Services Leader

Pilot Company
Upper Sandusky, OH
Category Customer Service
Job Description
Role Overview

The Guest Services Leader is responsible for supervising employees and general operations of the store, with a focus on excellent customer service skills and maintaining a customer-focused culture.

What You Will Do

The ideal candidate will possess self-motivation, be able to assist managers with tasks, and be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Why It Might Be a Fit

The candidate should have incredible customer service skills, be proficient with a calculator, computer, and other equipment, and be able to work as part of a team and interact with different levels.

Requirements

  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays

Benefits

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay
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