Guest Services Leader

Pilot Company
Birmingham, AL
Category Customer Service
Job Description
Role Overview

The Guest Services Leader is responsible for supervising employees and general operations of the store, providing excellent customer service skills, and assisting managers with tasks to maintain facilities and operations.

What You Will Do

The ideal candidate will possess self-motivation, customer service skills, and knowledge of store operations to respond to customer needs and maintain a customer-focused culture.

Why It Might Be a Fit

The candidate should be able to work as part of a team, interact with different levels, and possess proficiency with a calculator, computer, and other equipment.

Requirements

  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required

Benefits

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay
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