Guest Services

Prestige Healthcare
Richmond, VA
Category Customer Service
Job Description
Role Overview

The Guest Services team member provides a welcoming guest experience from admission to discharge, engaging with patients, residents, families, and staff to ease the transition into the facility.

What You Will Do

Conduct Ambassador Rounds, meet with patients and families, complete administrative projects, and support admissions and activities departments.

Why It Might Be a Fit

The ideal candidate will possess exceptional customer service skills, be professional, personable, friendly, and able to handle a variety of communication situations.

Requirements

  • Exceptional customer service skills
  • Ability to multitask
  • Administrative skills
  • Computer skills

Benefits

  • Competitive rate
  • Medical, Dental, Vision Benefits
  • 401K Match
  • Tuition Reimbursement
  • SOFI Wellness
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