Role OverviewLead front-of-house team, orchestrate exceptional guest experiences, and maintain high standards across public and private guest areas.
What You Will Do
Welcome guests, resolve complaints, ensure every interaction creates a 'guest for life', and manage reputation & billing.
Why It Might Be a Fit
Required strengths: hospitality background, flexibility, leadership moxie, and adaptability. Growth/autonomy/impact: opportunity to cultivate fulfilling careers through a culture that celebrates Curiosity, Boldness, Intentionality, and Delight.
Requirements
- 2+ years of guest-facing experience (preferably in boutique or luxury hospitality)
- High school diploma or equivalent required (Associate's/Bachelor's degree in Hospitality/Tourism is a plus)
- Must become TiPS certified within 30 days (company-paid)
- Experience with Opera PMS software (plus an interest or background in Art or Food & Beverage is a big advantage)
Benefits
- Compensation: $55,000 – $60,000 / year (Based on Experience) + Up to 20% Annual Bonus Potential
- Earned Wage Access: Access your earned wages before payday via PayActiv
- Time Off: Generous Paid Time Off (PTO)
- Health & Wellness: Affordable Medical, Dental, Vision, Company-Paid Life Insurance, plus Short/Long-Term Disability options
- 401(k) Plan: Traditional & Roth 401(k) with up to 3.5% employer match
- Growth & Other Perks: Tuition Reimbursement, Employee Assistance Program (EAP), and exclusive discounts across all Avocet-owned hotels and restaurants
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