Guest Services Manager

Hyatt
Any Location, VT
Category Hospitality
Job Description
Guest Services Manager responsible for day-to-day operation of Front Drive for the Lodge at Spruce Peak, ensuring high levels of guest service and maintaining efficient operation of bell/valet, ski valet, and guest services department.

Requirements

  • Hospitality or Guest service background is required.
  • Hospitality Management Degree or Diploma is an asset.
  • Minimum 2 years supervisory or management background required.
  • Strong Managerial skills with a record of positive associate relations, team leadership abilities and a proven guest service record.
  • Proven commitment to health and safety.
  • Results oriented with ability to be flexible and work under pressure.
  • Knowledgeable about driving both Automatic and Manual transmissions.

Benefits

  • Paid Time Off
  • Heath Benefits
  • Winter- Ski Pass to Stowe Mountain Resort
  • Summer- Golf Membership to Stowe Country Club
  • Complimentary and discounted stays at Hyatt Hotels worldwide
  • Onsite Fitness Membership
  • Employee discounts at the Spa & Restaurant Outlets
  • 401(k) Matching
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