Guest Services & Recreation Supervisor

EOS
Any Location, NC
Category Human Resources
Job Description
The Guest Services & Recreation Supervisor plays a critical role in creating a positive first and last impression for resort guests and works with all departments to ensure guests have a great experience during their stay.

Requirements

  • Guest services experience
  • Prior supervisory or lead experience
  • Knowledge of local attractions, transportation options, and resort amenities
  • Professional appearance and demeanor
  • Strong working knowledge of hotel PMS software, Opera preferred
  • Strong organizational skills with exceptional attention to detail
  • Excellent customer service and communications skills
  • Flexibility to work evenings, weekends, and holidays as business requires
  • Ability to prioritize, delegate, and respond in a timely fashion
  • Ability to work under pressure, multi-task, and stay focused while maintaining hospitality

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k Matching
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