GUEST SERVICES REPRESENTATIVE - SUMMER INTERNSHIP

GLOBAL LEADERSHIP NETWORK
Any Location, IL
Category Customer Service
Job Description
As a Guest Services Representative – Summer Internship, you will serve as a first touch point for guests who have questions and need assistance in problem-resolution. You will be responsible for creating a world-class experience by serving guests through calls, emails, processing registration needs and online support.

Requirements

  • Vital relationship with Jesus Christ as Lord and Savior
  • Active participant of a local church that holds to a historic, orthodox understanding of biblical Christianity
  • Encouraging, positive, hospitable & team-oriented with a willingness to serve as needed
  • Fluency in Microsoft Office products & fluency in technology
  • High attention to detail & accuracy of data entry
  • Comfortable engaging with guests of all personality types through email, phone & chat
  • Ability to multi-task while under pressure & remain calm; problem-solver
  • Self-starter who is dependable & reliable with a quick response time
  • Ability to exercise independent judgement and discretion in interpreting and applying established policies and procedures while exercising grace

Benefits

  • Paid time off in accordance with the Illinois PLAWA (Paid Leave for All Workers Act)
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