Role OverviewThe Guest Services Representative position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also completes all necessary front office daily paperwork and ensures company safety and security procedures are followed.
What You Will Do
Process reservations, registration, payment, and departures, handle collection efforts, maintain cash, credit card, and city ledger accounts, and maintain an organized and clean work area.
Why It Might Be a Fit
Must be able to provide a 100% commitment to providing the best possible experience for guests, assist and respond to guest requests, and process reservations and registration.
Requirements
- High School Diploma or General Education Degree (GED)
- one to three months related experience and/or training
- ability to operate the property management system technology
- ability to work through all shift reports and perform the audit function
- ability to apply good judgment at all times
Benefits
- Weekly Pay
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
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