Guest Services Representative

My Place Hotels of America
Mesa, AZ
Category Customer Service
Job Description
Role Overview

The Guest Services Representative is the central point of contact for guests, ensuring their stay is seamless from reservation to check-out. The role involves various tasks aimed at providing top-notch service to our guests.

What You Will Do

As a Guest Services Representative, your shift will be filled with tasks such as guest interaction, guest assistance, telephone management, financial transactions, administrative duties, safety & security, loyalty program promotion, cleaning, and support services.

Why It Might Be a Fit

We're looking for a motivated and detail-oriented individual with strong communication skills, organizational abilities, and a positive attitude. The role offers competitive pay, monthly bonus potential, flexible scheduling, direct deposit, cross-training, and growth potential.

Requirements

  • Basic Computer Skills: Proficiency in Microsoft Office and basic computer applications.
  • Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with guests and colleagues.
  • Organizational & Multi-Tasking Abilities: Ability to juggle multiple tasks while maintaining high standards of accuracy and organization.
  • Dependability & Professionalism: Reliability, professionalism, and consistency in your work are essential.
  • Attention to Detail: A meticulous approach to ensure accuracy in financial transactions and guest records.

Benefits

  • Competitive Pay: $16.50 - $17.00
  • Monthly Bonus Potential
  • Flexible Scheduling: AM/PM
  • Direct Deposit
  • Cross-Training
  • Growth Potential
]]>