Role OverviewThe Guest Services Representative is the central point of contact for guests, ensuring their stay is seamless from reservation to check-out. The role involves various tasks aimed at providing top-notch service to our guests.
What You Will Do
As a Guest Services Representative, your shift will be filled with tasks such as guest interaction, guest assistance, telephone management, financial transactions, administrative duties, safety & security, loyalty program promotion, cleaning, and support services.
Why It Might Be a Fit
We're looking for a motivated and detail-oriented individual with strong communication skills, organizational abilities, and a positive attitude. The role offers competitive pay, monthly bonus potential, flexible scheduling, direct deposit, cross-training, and growth potential.
Requirements
- Basic Computer Skills: Proficiency in Microsoft Office and basic computer applications.
- Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with guests and colleagues.
- Organizational & Multi-Tasking Abilities: Ability to juggle multiple tasks while maintaining high standards of accuracy and organization.
- Dependability & Professionalism: Reliability, professionalism, and consistency in your work are essential.
- Attention to Detail: A meticulous approach to ensure accuracy in financial transactions and guest records.
Benefits
- Competitive Pay: $16.50 - $17.00
- Monthly Bonus Potential
- Flexible Scheduling: AM/PM
- Direct Deposit
- Cross-Training
- Growth Potential
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