Guest Services Representative

ESA Property Management
Portland, OR
Category Customer Service
Job Description
Role Overview

The Guest Services Representative position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. This position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.

What You Will Do

Assist and respond to guest requests, process reservations, registration, payment, and departures, maintain cash, credit card, and city ledger accounts, and maintain an organized and clean work area.

Why It Might Be a Fit

The ideal candidate will be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures, and will be able to maintain an organized and clean work area.

Requirements

  • High School Diploma or General Education Degree (GED)
  • one to three months related experience and/or training
  • equivalent combination of education and experience

Benefits

  • Weekly Pay
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies
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