Role OverviewThe Guest Services Representative position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
What You Will Do
Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must assist and respond to guest requests with diligent follow-through, process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Why It Might Be a Fit
The ideal candidate will demonstrate and promote a strong commitment to providing the best possible experience for our guests, treat all guests and associates with the utmost of respect and kindness, and be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Requirements
- High School Diploma or General Education Degree (GED)
- one to three months related experience and/or training
- equivalent combination of education and experience
Benefits
- Weekly Pay
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
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