Guest Services Representative

ESA Property Management
Any Location, CA
Category Customer Service
Job Description
Role Overview

The Guest Services Representative position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures.

What You Will Do

Assists and responds to guest requests with diligent follow-through, processes reservations, registration, payment, and departures, and handles collection efforts of all in-house balances.

Why It Might Be a Fit

Must be able to provide a strong commitment to providing the best possible experience for our guests, and treat all guests and associates with the utmost of respect and kindness.

Requirements

  • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Benefits

  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies
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