Role OverviewThe Guest Services Representative position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures.
What You Will Do
Job functions include empowerment to resolve guest issues, processing reservations, registration, payment, and departures, and maintaining an organized and clean work area.
Why It Might Be a Fit
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and be able to provide exceptional customer service.
Requirements
- High school diploma or general education degree (GED)
- One to three months related experience and/or training
- Proficient operation of the property management system technology
- Ability to work in a fast-paced environment
- Excellent communication skills
- Ability to provide exceptional customer service
Benefits
- Weekly Pay
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Care and Dependent Care Flexible Spending Accounts
- Employer Paid Basic Life and AD&D Insurance
- Employer Paid Long Term Disability
- Optional Employee Paid - Voluntary Benefits
- Short-Term Disability
- Buy-Up Long-Term Disability
- Supplemental Life Insurance
- Dependent Life Insurance
- 401(k) Savings Plan
- Paid Time Off
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
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