Role OverviewThe Guest Services Representative position is responsible for providing the best possible experience for guests, assisting with front office duties, and maintaining a clean and organized work area.
What You Will Do
Responsibilities include assisting guests, answering phones, checking guests in and out, processing reservations, and resolving guest issues through the Make it Right process.
Why It Might Be a Fit
Ideal candidates will have excellent communication skills, be able to work in a fast-paced environment, and be able to maintain confidentiality and handle sensitive information.
Requirements
- High School Diploma or General Education Degree (GED)
- Proficient operation of the property management system technology
- Ability to work through all shift reports and perform the audit function
- Ability to add, subtract, multiply, and divide in all units of measure
- Good judgment and problem-solving skills
Benefits
- Weekly Pay
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
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