Role OverviewThe Guest Services Representative position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures.
What You Will Do
Assists and responds to guest requests, processes reservations, registration, payment, and departures, handles collection efforts, and maintains cash, credit card, and city ledger accounts.
Why It Might Be a Fit
The GSR must demonstrate and promote a strong commitment to providing the best possible experience for our guests, and must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Requirements
- High School Diploma or General Education Degree (GED)
- one to three months related experience and/or training
- ability to operate the property management system technology
- ability to work through all shift reports and perform the audit function
- ability to understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals
Benefits
- Weekly Pay
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
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