Guest Services Representative

InTown Suites
Any Location, MN
Category Hospitality
Job Description
We are seeking a Guest Services Representative to assist guests efficiently, courteously, and professionally in all front office related functions. Enjoy a friendly workplace environment, competitive health benefits, and career growth opportunities!

Requirements

  • Represent hotel in a professional and courteous manner
  • Check guests in and out in a timely and efficient manner
  • Ensure reservations are taken correctly and courteously
  • Notify General Manager or equivalent immediately of any guest, employee, or cash concerns
  • Supervise property staff as needed
  • Ensure compliance of safety and security standards
  • Reports to the Regional Operations Manager in General Manager absence
  • Responsible for bank deposits in General Manager absence
  • Identify and follow up on life/safety issues and inspection issues
  • Notify General Manager or equivalent immediately of any safety and/or security violations of policy
  • Leave all desk and office areas in a clean and in a neat manner
  • Handle administrative duties as assigned
  • Take responsibility for insuring that property is always clean and free of any trash and debris

Benefits

  • Health, dental, vision, life and disability insurance for Full-time Employees
  • 401k with company match
  • PTO for Full-time employees
  • Sundays off and No late shifts!
  • Flexible schedules
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