Role OverviewThe Guest Services Supervisor is responsible for supervising guest services operations, ensuring exceptional guest experiences, and supporting the front office team. This role assists with staff scheduling, training, handling guest concerns, and maintaining hotel policies and procedures.
What You Will Do
Key responsibilities include supervising daily operations, welcoming guests, training and evaluating team members, handling guest complaints, and ensuring compliance with hotel policies and safety regulations.
Why It Might Be a Fit
To be successful in this position, we're looking for a team member who thrives on providing an amazing experience for our guests. This role requires excellent communication skills, positive energy, attention to detail, and a big smile.
Requirements
- Excellent communication skills
- Positive energy
- Attention to detail
- Big smile
Benefits
- Competitive pay
- Health benefits
- PTO
- Matching 401K
- Paid holidays
- Generous travel benefits
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