Guest Services Tour Guide - On-call

Hyatt
Any Location, AZ
Category Customer Service
Job Description
As a Guest Services Tour Guide, you will create transformative experiences for guests, guiding them from arrival to departure with warmth and authenticity.

Requirements

  • Greet guests with presence and authenticity
  • Provide walking and golf cart tours of the property
  • Support guests with intention and empathy
  • Collaborate with other departments to ensure seamless guest experiences

Benefits

  • Complimentary room nights
  • Unlimited discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance
  • 401K with company match
  • Generous Paid Time Off policy
  • Paid sick time
  • Paid Family Bonding Time and Adoption Assistance
  • Tuition & Wellbeing Reimbursement
  • Free colleague meals during shift
  • Employee Stock Purchase Plan
  • Access to resort facilities including spa services, programs, hiking trails and gym
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