Guest Services Tour Guide - On-call

Hyatt
Any Location, AZ
Category Hospitality
Job Description
As a Guest Services Tour Guide, you will create transformative experiences for guests, guiding them with presence, insight, and care, and working collaboratively to ensure a seamless and memorable stay.

Requirements

  • Welcoming guests upon arrival with warmth and authenticity
  • Providing walking and golf cart tours of the property
  • Supporting guests with their needs and requests
  • Collaborating with other departments to ensure seamless service

Benefits

  • Complimentary room nights
  • Unlimited discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance
  • 401K with company match
  • Generous Paid Time Off policy
  • Paid sick time
  • Paid Family Bonding Time and Adoption Assistance
  • Tuition & Wellbeing Reimbursement
  • Free colleague meals during shift
  • Employee Stock Purchase Plan
  • Access to resort facilities including spa services, programs, hiking trails and gym
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