Gun Customer Service

Scheels
Sparks, NV
Category Customer Service
Job Description
Role Overview

This part-time Gun Customer Service role at Scheels in Sparks, NV is responsible for creating a welcoming environment by greeting customers and accurately processing transactions while following all ATF federal laws and guidelines. The role provides friendly, helpful service to ensure customers leave with a positive impression of Scheels. All associates must be at least 21 years of age due to compliance requirements for processing firearms.

What You Will Do

Greet all customers with a smile, enhance the customer experience through conversation and personalized service, and accurately scan every item to ensure proper payment. Process returns and exchanges for firearm purchases, complete firearm background checks, and assist with Gun Room housekeeping while ensuring all ATF federal laws and guidelines are followed.

Why It Might Be a Fit

This role is ideal for candidates who enjoy customer interaction and have a high school diploma or GED with 1-3 months of cashiering experience. The position requires physical ability to lift up to 100 pounds occasionally and adherence to safety procedures. Benefits include an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, full health coverage, paid time off, and holiday pay.

Requirements

  • High school diploma or general education degree (GED)
  • 1-3 months of cashiering experience
  • Must be at least 21 years of age
  • Ability to lift up to 100 pounds occasionally, up to 50 pounds frequently, and up to 20 pounds constantly

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with Roth options
  • Associate discounts
  • Full health coverage including medical, HSA, dental, and vision
  • Accident and hospital indemnity insurance
  • Employee Assistance Program
  • Paid time off
  • Holiday pay
  • Maternity leave
  • Bereavement leave
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