Role OverviewAs a Halo HOST, you will provide exceptional customer service to guests, either on the phone or in person. You will be responsible for receiving and coordinating reservations, providing information and support to guests, and developing relationships with guests to compel them to return. You will work in a dynamic environment, prioritizing multiple tasks and wearing multiple hats as needed.
What You Will Do
Your responsibilities will include greeting guests, providing fair and consistent seating, accurately handling paperwork, and taking room service orders. You will also be responsible for checking floor and tables for accuracy and cleanliness, assisting servers, and performing other customer service-related requests.
Why It Might Be a Fit
We seek out and celebrate people of all kinds who share a knack for creativity and self-leadership. If you have an innate passion for making others' lives better, a flexible schedule, and excellent interpersonal communication skills, you may be a good fit for this role.
Requirements
- Previous customer service or hospitality experience
- Able to prioritize multiple tasks in a dynamic environment
- Knowledge of or ability to learn the restaurant point-of-sale system and reservation system
- Excellent interpersonal communication skills
- Food Handler Certification (if applicable)
Benefits
- Flexible schedule
- Opportunity to work weekends, nights, and holidays
- Emphasis on diversity and inclusion
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