Head Coach & Community Manager - Costa Mesa, CA

[solidcore]
Costa Mesa, CA
Category Operations
Job Description
The Head Coach and Community Manager is responsible for coaching classes, developing a team of coaches, and leading outreach and marketing efforts to scout new clients and create long-term partnerships in the community.

Requirements

  • Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 11 classes per week.
  • Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards.
  • Meeting company utilization & retention expectations on both an individual level and for the studio as a whole.
  • Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support.
  • Assisting as needed with responses to client requests and resolving concerns promptly and effectively.
  • Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel.
  • Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs.
  • Ensuring the studio and equipment remain impeccable and fully-functioning at all times.

Benefits

  • 401k with employer match
  • Health, dental, & vision insurance
  • Flexible PTO
  • Free drop in classes at [solidcore]
  • Monthly cell phone stipend
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