Head Golf Professional

Requirements

• Oversee golf operations including tournaments, rules, tee sheet management, merchandise inventory, range and player service operations, cart fleet, golf programming and instruction.
• Assist in the development and day-to-day tracking of the budget and business plan.
• Create a customer service-oriented atmosphere that promotes the game of golf and meets the needs of the members.
• Works closely with the Superintendent and the Food and Beverage Manager on a daily basis.
• Prepares work schedules and assigns associates areas of responsibility.
• Responsible for Data Capture / Data Collection of golfing guests and potential customers.
• Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
• Provide golf instruction through lessons and clinics to members and guests.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.
• Assures that effective orientation and training are given to each new associate.
• Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.