Head of Strategic Deployments & Operations

Arbiter
New York, NY
Category Operations
Job Description
Role Overview

As Head of Strategic Deployments & Operations, you will own how programs are designed, launched, and run, leading complex payer deployments and building a team to make every deployment work.

What You Will Do

You will own scoping for agentic deployments in new verticals, lead end-to-end deployment of high-value payer programs, and serve as the final reviewer of workflow design before launch.

Why It Might Be a Fit

This role requires a track record of designing and launching complex, multi-stakeholder programs, experience owning operational quality, and clear, credible communication with health plan executives and engineers.

Requirements

  • 10 - 15 years of experience as a business operator, project manager, product manager, or management consultant within healthcare
  • Deep familiarity with payer workflows and organizational dynamics
  • A track record of designing and launching complex, multi-stakeholder programs
  • Hands-on experience owning operational quality
  • Experience running or working closely with clinical or nurse-led operations
  • Clear, credible communication with both health plan executives and engineers

Benefits

  • Highly Competitive Salary & Equity Package
  • Generous Paid Time Off (PTO)
  • Comprehensive Health, Vision, and Dental Insurance
  • Life and Disability Insurance
  • Simple IRA Matching
  • Professional Development Budget
  • Wellness Programs
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