Health Care Assistant

Assists patients seeking sexual and reproductive health care by interviewing, screening, educating, and preparing them for their appointment. Provides medical and administrative support to ensure efficient operation in the clinic setting.

What You Will Do

Performs front office duties, interviews and educates patients, assists clinical staff during exams and procedures, prepares and cleans exam and procedure rooms, and performs laboratory tests and results.

Why It Might Be a Fit

The ideal candidate is committed to providing excellent customer service, supports the mission of Planned Parenthood of WI, and is sensitive to cultural and ethnic differences among staff and patients.

Requirements

• Must be committed to providing excellent customer service and support the vision and values of Planned Parenthood of WI.
• Support for the mission of PPWI and its commitment to a culture of diversity, equity, inclusion, and belonging.
• Must be sensitive to cultural and ethnic differences among staff and patients and be able to relate to diverse communities.
• Committed to providing non-judgmental, patient-centered care to ensure the highest level of patient satisfaction.
• Demonstrates organization and time management skills to manage a variety of tasks effectively.
• Ability to communicate clearly and effectively with patients, staff, and other external parties in a courteous and friendly manner in person and over the phone.
• Experience in electronic health records (EHR), electronic practice management (EPM) system, Office 365, and Microsoft Office Products preferred.
• Accuracy and attention to detail is essential.
• Effective written and verbal communication skills.
• Ability to read and implement written and verbal instructions.
• Ability to work independently and as a team member.
• Ability to handle sensitive information in a confidential manner.
• Some positions require bilingual English/Spanish skills.
• CPR certifiable.

Benefits

• Company contribution toward medical insurance deductible
• Generous Paid Time Off
• 10 1⁄2 Days of Holiday Pay
• Immediate 401(k) Vesting with up to 6% company contribution
• Paid Parental Leave
• Tuition Assistance
• Public Service Loan Forgiveness Program