Health/Human Service Case Manager II

State of Delaware
Dover, DE
Category Human Resources
Job Description
The incumbent in this position serves as the primary advocate for individuals on their caseload, developing and monitoring person-centered plans, maintaining regular communication with service providers, families, and guardians, and conducting routine in-person visits at provider site locations.

Requirements

  • Develops a comprehensive cost-effective service plan utilizing in-house sources, referrals, contracted providers, or institutions
  • Conducts ongoing monitoring and assessment of service delivery for optimum quality and efficiency
  • Maintains comprehensive case records, summaries, statistical and narrative reports, and completes required forms
  • Establishes effective working relationships with clients, family, community, and professional sources
  • Provides guidance and relevant information to connect clients with needed services

Benefits

  • Medical and dental insurance
  • Retirement plan
  • Paid time off
  • Holidays
  • Vacation leave
  • Sick leave
  • State paid life insurance
  • Long-term disability insurance
  • Flexible spending accounts
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