Health Services Representative

State of Florida
Panama City Beach, FL
Job Description
Role Overview

The incumbent in this position is expected to support the Florida Department of Health in Bay County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts and its vision of being the Healthiest State in the nation. The incumbent will come to work and exhibit an attitude of friendliness and eager customer service towards all clients and act respectfully and courteously to fellow employees and clients to provide excellent customer service.

What You Will Do

The incumbent will provide patient services to a wide variety of individuals infected with or at-risk of STDs, conduct field investigations, and provide Field Directed Therapy to individuals infected with Chlamydia/Gonorrhea. The incumbent will also perform case management activities, communicate with physicians and healthcare providers, and maintain current knowledge of HIV/STD transmission and prevention information.

Why It Might Be a Fit

The incumbent must have excellent customer care skills, a willingness to work with individuals who meet all essential requirements for this program without regard to race, economic status, sexual orientation, or religious preference, and a valid driver’s license. The incumbent will be required to complete the Form I-9 and that information will be verified using the E-Verify system.

Requirements

  • Valid driver’s license
  • Excellent customer care skills
  • Willingness to work with individuals who meet all essential requirements for this program without regard to race, economic status, sexual orientation, or religious preference

Benefits

  • Annual and Sick Leave benefits
  • Nine paid holidays and one Personal Holiday each year
  • State Group Insurance coverage options
  • Retirement plan options
  • Flexible Spending Accounts
  • Tuition waivers
  • Drug-Free workplace
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