Role OverviewAs a Healthcare Customer Service Representative, you'll be part of bringing humanity to business, working remotely to provide exceptional customer experiences. You'll be part of a global team of curious lifelong learners guided by company values.
What You Will Do
You'll answer customer questions, provide product recommendations, and resolve issues with a smile. You'll conduct research, make outbound calls, and assist members with online health accounts.
Why It Might Be a Fit
You'll be supported in your career and professional development, with opportunities for growth and a supportive culture. You'll have access to training, coaching, and a global team of like-minded individuals.
Requirements
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- High school diploma or equivalent
- Computer experience
- High speed internet (> 15 mbps)
Benefits
- Base wage range of $16 per hour
- Performance bonus opportunities
- PTO
- Tuition reimbursement
- Health and wellness incentives
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