Role OverviewThe Hearing Ambassador assists and helps the licensed dispenser meet their goals and fulfill their daily duties. This role is responsible for engaging customers, supporting hearing health needs, educating individuals about hearing wellness, scheduling appointments, and supporting growth through community outreach and customer relationship building.
What You Will Do
Responsibilities include having a working knowledge of all Hearing Aid Center (HAC) products and services, completing 30-50 outbound calls daily, securing a minimum of 4 immediate or scheduled full hearing tests daily, promoting and selling non-hearing aid products, and assisting with scheduling appointments.
Why It Might Be a Fit
The ideal candidate will have strong customer service, sales, or retail experience, excellent oral and written communication skills, and proficiency with basic computer systems and scheduling software.
Requirements
- High school diploma or equivalent
- Strong customer service, sales, or retail experience
- Experience working with PC hardware and software
- Excellent oral and written communication skills
- Organizational, problem-solving/troubleshooting skills, and presentation skills
- Previous experience with patient/customer appointment scheduling
- Proficiency with basic computer systems and scheduling software
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