Role OverviewThe Hearing Ambassador assists and helps the licensed dispenser meet their goals and fulfill their daily duties, engaging customers, supporting hearing health needs, and scheduling appointments.
What You Will Do
Have a working knowledge of all Hearing Aid Center products and services, set the stage for full test and full boat purchase, complete outbound calls, secure full hearing tests, promote and sell non-hearing aid products, and assist with scheduling return visits.
Why It Might Be a Fit
The role requires strong customer service, sales, and retail experience, with excellent oral and written communication skills, organizational, problem-solving/troubleshooting skills, and presentation skills.
Requirements
- High school diploma or equivalent
- Strong customer service, sales, or retail experience
- Experience working with PC hardware and software
- Excellent oral and written communication skills
- Organizational, problem-solving/troubleshooting skills
- Presentation skills
- Previous experience with patient/customer appointment scheduling
- Proficiency with basic computer systems and scheduling software
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