Role OverviewThe Hearing Ambassador assists and helps the licensed dispenser meet their goals and fulfill their daily duties, engaging customers, supporting hearing health needs, and educating individuals about hearing wellness.
What You Will Do
Responsibilities include completing 30-50 outbound calls daily, securing full hearing tests, promoting and selling non-hearing aid products, and assisting with scheduling appointments.
Why It Might Be a Fit
The ideal candidate will have strong customer service, sales, and retail experience, with excellent communication and organizational skills.
Requirements
- High school diploma or equivalent
- Strong customer service, sales, or retail experience
- Experience working with PC hardware and software
- Excellent oral and written communication skills
- Organizational, problem-solving/troubleshooting skills, and presentation skills
- Previous experience with patient/customer appointment scheduling
- Proficiency with basic computer systems and scheduling software
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