Hearing Care Professional

Amplifon
Any Location, WV
Category Healthcare
Job Description
Miracle-Ear is seeking a Hearing Care Professional to lead the customer journey and drive office revenue through clinical excellence and dedicated customer service.

Requirements

  • Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
  • Guide customers through device fittings and demonstrations while educating them on the importance of hearing health.
  • Provide quality after-care services and offer personalized consultations to fit unique customer needs and lifestyles.
  • Lead the sale of hearing aids and accessories to contribute to individual and office revenue goals.
  • Partner with the Front Office Associate to ensure a high-quality customer experience, effective schedule management, and smooth store operations.
  • Maintain data accuracy and privacy by managing customer records in compliance with all protected healthcare data regulations.

Benefits

  • Health & Financial: Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits.
  • Work-life Balance: Paid Time Off (PTO), Paid Holidays, volunteer time off and parental leave.
  • Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP).
  • Career Development: Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms.
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