Hearing Instrument Specialist Trainee (Port St.Lucie, FL)

Starkey
Port Saint Lucie, FL
Category Healthcare
Job Description
Hearing Instrument Specialist Trainee will be trained in all aspects of hearing aid fittings, service/repairs, and sales, including product knowledge, testing, diagnosis of hearing loss, fittings and sales of hearing products and accessories, patient counseling, and aural rehabilitation. They will also be trained and prepared to meet and provide services to patients remotely through Starkey's TeleHear program.

Requirements

  • Provide Patient Journey Experience through counseling and instruction.
  • Complete requirements for state temporary license.
  • Learn to conduct patient diagnostics.
  • Train with licensed specialists to complete practicum hours.
  • Learn to conduct comprehensive hearing evaluations to identify type and degree of hearing loss
  • Learn to make appropriate recommendations based on hearing test results
  • Become proficient in troubling shooting, repairing and servicing all types of hearing instruments and accessories.
  • Attend the Patient Journey Protocol class and observe other specialists in their practice of the Patient Journey.
  • Train with a Specialist or Audiologist on difficult fittings.
  • Learn the Starkey product line and programming of hearing instruments.
  • Learn tactics and styles of hearing aid sales and accessories.
  • Train and work with patients via TeleHear.
  • Train with area specialists on patient care, ensuring the comfort of the patient and understanding their needs and requests.
  • Learn how to use the TeleHear tools for working with patients remotely, including programs such as TEAMS, VSEE and GoTo Meeting and understanding of online tools to adjust and fit patients offsite.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • short-term disability insurance
  • long-term disability insurance
  • employee assistance program
  • hearing aid benefits
  • PTO
  • paid sick and safe time
  • 6 paid holidays annually
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